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Networking
Wi-Fi Connected but No Internet
Fix DNS, router and internet connectivity issues.
Symptoms
- Wi-Fi shows connected but websites do not load
- Other devices cannot reach the internet
Possible Causes
- Router needs restarting
- DNS settings are incorrect
- Your internet provider has an outage
Step-by-Step Repair
- Restart your router and wait for its lights to settle.
- Reconnect your device to the Wi-Fi network.
- Try a different website or device to identify whether the issue affects the whole network.
- Restart your device and contact your internet provider if the connection is still unavailable.
Difficulty
Easy
Read Time
8 min
Category
Networking
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